Microsoft Dynamics CRM 2011 Installation and Deployment

Introduction

This two-day instructor course covers the installation and configuration of Microsoft Dynamics

CRM 2011. The course describes the components used within a Microsoft Dynamics CRM 2011

deployment, installation instructions for the Microsoft Dynamics CRM Server, the E-mail Router,

Microsoft Dynamics CRM for Office Outlook, how to configure Claims-based authentication and

how to implement an Internet-facing deployment.

Outcomes

After completing this course, students will be able to:

• Describe the components that are required for a successful Microsoft Dynamics CRM implementation.
• Identify the hardware and software requirements for each component of a Microsoft Dynamics CRM implementation.
• Install Microsoft Dynamics CRM Server.
• Install Microsoft Dynamics CRM Reporting Extensions.
• Install and configure the Microsoft Dynamics CRM E-mail Router.
• Describe the deployment methods for installing Microsoft Dynamics CRM for Outlook.
• Configure Claims-based authentication and Internet-facing deployment.
• Upgrade to Microsoft Dynamics CRM 2011.
• Manage Microsoft Dynamics CRM organizations using the Deployment Manager.
• Describe the high availability options for Microsoft Dynamics CRM 2011.

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