Change Management Practioner

WHAT IS CHANGE MANAGEMENT?

There are many definitions of change management. We consider it to be:-

• the process, tools and techniques to manage the people side of changing systems, structures and behaviours.

• realising the change effectively within individuals, teams and organisations.
• a growing body of knowledge about the problems inherent in managing change and how to avoid or manage the issues.

Recent surveys from organisations such as McKinsey and PricewaterhouseCoopers have shown that initiatives that use Change Management effectively have a four times higher return on investment than projects that don't use Change Management.

 

THE CHANGE MANAGEMENT COURSE

Our Change Management courses are administered worldwide by the APM Group based in the UK with offices in Canberra. The APM Group is the UK based organisation that administers the standards and qualifications for PRINCE2® (a standard for project delivery) and ITIL® (a standard for service delivery). These are two internationally recognised standards.

All our public courses are held in the Melbourne CBD with an experienced facilitator providing group and/or individual instruction. The trainer will explain Change Management using a combination of:

• Slides
• Discussion
• Practical and relevant exercises

The courses use an interactive discussion based approach around a core syllabus. Emphasis is placed on practical and real world application as well as gaining the qualification. Participants are encouraged to discuss Change Initiatives that they have seen and the trainer will help relate their experiences to the course content.

 

PUBLIC AND PRIVATE COURSES

Advanced Training maintains a regular schedule of Foundation and Practitioner courses across the year. We are also able to arrange in house private courses for organisations who are looking for flexible scheduling, and the opportunity to explore options outside the normal Foundation/Practitioner course structure. Ring us to discuss your requirements.

 

ADVANCED TRAINING EXAM GUARANTEE

Our trainers are very experienced as both trainers and project managers. You are almost certain to pass the exam on the first attempt. In the unlikely event that you are unsuccessful on the first attempt we will cover the exam fees for a second try as well as provide some additional coaching.

 

CHANGE MANAGEMENT FOUNDATION

LEARNING OUTCOMES

At the end of the course you should have knowledge and understanding of

• How individuals react to change
• Team dynamics and team leaderships especially in the context of change
• How to approach change in an organisational context with a special reference to organisational metaphors

• Leadership and change
• Applying change concepts in a project or programme environment with templates and tools

COURSE MATERIALS – WHAT YOU RECEIVE

• A copy of “Making Sense of Change Management” (2nd Edition), by Cameron and Green. The syllabus and exam are based on this book

• A copy of our “Portable Principles of Change Management” Handout, a pocket sized study guide
• Copies of all the slides with additional notes
• Additional material including a selection of templates and tools
• Practice questions for the Change Management Foundation exam and the actual Foundation exam

AUDIENCE

This course has been designed for Change Managers, Program Managers, Project Managers and anyone who

• wishes to learn about Change Management
• wonders why good ideas for change continually fail
• understands that project success often requires the active cooperation of many stakeholders

• wants to enhance their resume with a new qualification

PRE-COURSE WORK

This should take approximately 2 hours and includes an extensive overview of Change Management and sample Foundation exam questions. This is emailed to participants as soon as they book a place on the course.

THE FOUNDATION EXAM

All Change Management exams are provided by the APM Group; the Foundation exam is a one hour, closed book multiple choice exam. The pass mark is 50%.

CHANGE MANAGEMENT PRACTITIONER

LEARNING OUTCOMES

This course will consolidate your Change Management Foundation knowledge and introduce you to additional material which covers extra chapters from “Making Sense of Change Management “ as well as the APM Group Change Management Handbook You will gain a deeper knowledge of the principles of change management and an understanding of how to implement and manage change in organisations and will be prepared for the Change Management Practitioner exam. There is also an opportunity to discuss real life issues in the post exam Change Management clinic.

COURSE MATERIALS – WHAT YOU RECEIVE

• A pre-course study guide introducing the additional material and exercises based around sample questions

• The APM Group Change Management Practitioners Handbook
• A complimentary subscription to the People Alchemy Website -www.peoplealchemy.co.uk - for more than a year (worth approximately $400).

• A copy of all slides with additional notes (note: as well as covering additional Practitioner material the workshop includes a brief review of the Foundation material)

• Mock exam and walk through
• Practitioner Exam

AUDIENCE

This course is intended for those who have completed the Foundation course and would like to take their learning to the next level.

PRE-COURSE WORK

We recommend that course participants set aside approximately 15 hours for course preparation, including revising the Foundation material. You will be given a 40 page Practitioner Handbook, a scenario, sample exam questions and pre-course study guidance.

COURSE REQUIREMENTS

The Foundation qualification (formally known as the Principles of Change Management qualification) is an APM Group requirement for the more advanced Practitioner course.

THE PRACTITIONER EXAM

The Practitioner exam is a sophisticated multiple choice exam over 3 hours. The only source material allowed is the Practitioner Handbook and “Making Sense of Change Management” 2nd Edition. The pass mark is 50%.

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