OUTLOOK 2007 Level 2 (Smarter Communications with Email)

Introduction

The skills and knowledge acquired in Microsoft Outlook 2007 Level 2 will enable you to use some of the more advanced features of Microsoft Outlook 2007 to manage and organise your email, schedule meetings with colleagues, manage your contact information, and create task requests for others to perform.

Target Audience

Microsoft Outlook 2007 Level 2 is designed for users who are keen to how to use some of the more advanced aspects of Microsoft Outlook 2007 including organising email messages, restricting junk email, scheduling meetings, creating and managing task requests, and the like.

Prerequisites

Microsoft Outlook 2007 Level 2 assumes little or no knowledge of the software. However, it would be beneficial to have a general understanding of personal computers and the Windows operating system environment.

Outcomes

At the completion of this course, participants will be able to:

• effectively edit email messages
• organise and work with mail folders
• use the search facilities to locate email messages
• work with message views
• create and use rules to manage your email messages
• format email messages and use special features to control how emails work
• schedule appointments and events in your calendar
• schedule meetings using Microsoft Outlook
• monitor and manage your contacts within Outlook
• create and work with task requests

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