VMware vSphere: Troubleshooting [V4x]

Course Overview

This lab-intensive course focuses on providing system administrators with the advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere™ virtual infrastructure. In this course, you will spend most of the time diagnosing and rectifying configuration problems created on VMware® ESX™/ESXi hosts and VMware vCenter™ Server systems. Upon completion of this course, you can take the examination to become a VMware Certified Professional.

Course Objectives

Use the VMware vSphere Client and service console commands to configure or diagnose and rectify problems on ESX
Use the vSphere Client and the VMware vSphere Management Assistant (vMA) appliance to configure or diagnose and rectify problems on ESX and ESXi hosts
Use ESXi technical support mode to diagnose and rectify problems on ESXi
Create and use a network sniffer to capture and display virtual switch network traffic
Use the vSphere Client and command-line tools to troubleshoot VMware VMotion™, VMware Storage VMotion, VMware High Availability, VMware Distributed Resource Scheduler, and virtual machine power-on problems

Target Audience

System administrators, systems engineers, and help desk personnel who need the knowledge, skills, and abilities to perform advanced troubleshooting of their vSphere deployments.

Pre-requisites

This is an advanced course. Required prerequisites include the completion of one of the following:

Completion of the following three courses: – VMware vSphere: Install, Configure, Manage – VMware vSphere: Manage Availability – VMware vSphere: Manage Scalability
Completion of VMware vSphere: Fast Track.
Equivalent knowledge and administration experience with ESX/ESXi and vCenter Server

The course material presumes that you can perform the following tasks with no assistance or guidance prior to enrolling in this course:

Install VMware ESX or ESXi.
Install VMware vCenter Server.
Create and modify a virtual standard switch.
Create and modify a virtual distributed switch.
Connect an ESX/ESXi host to NAS storage.
Connect an ESX/ESXi host to iSCSI storage.
Create a VMFS datastore.
Enable vMotion on an ESX/ESXi host.
Migrate a virtual machine with vMotion.
Migrate a virtual machine with Storage vMotion.
Configure a VMware DRS cluster with resource pools.
Configure a VMware High Availability cluster.
Modify a virtual machine’s hardware.

If you are unable to complete all of these tasks, then it is recommended that you complete the prerequisite courses prior to enrolling in the VMware vSphere Troubleshooting course.