Retired 31 June 2018. Implementing and Supporting Microsoft Windows XP Professional


The purpose of this course is to address the implementation and desktop support needs of customers that are planning to deploy and support Microsoft Windows XP Professional in a variety of stand-alone and network operating system environments. It provides in-depth, hands-on training for Information Technology (IT) professionals responsible for the planning, implementation, management, and support of Windows XP Professional.
This course is based on the final, retail release of Windows XP Professional.


After completing this course, students will gain the skills to:

  • Plan and install Windows XP Professional.
  • Automate an installation of Windows XP Professional.
  • Configure and manage hardware on a computer running Windows XP Professional.
  • Manage disks.
  • Configure and manage file systems.
  • Troubleshoot the boot process and other system issues.
  • Configure and support Transmission Control Protocol/Internet Protocol (TCP/IP).
  • Configure the desktop environment, and use profiles to control desktop
  • customization.
  • Configure security, privacy, and connection settings for Internet Explorer.
  • Configure Windows XP Professional to operate on Microsoft networks.
  • Support remote users.
  • Configure Windows XP Professional for mobile computing.
  • Monitor resources and performance.

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