Deploying Voice Workloads for Skype for Business Online and Server 2015


Introduction

This five-day classroom-based course provides the fundamental networking skills required to deploy and support Windows Server 2016 in most organizations. It covers IP fundamentals, remote access technologies, and more advanced content including Software Defined Networking.

Audience Profile

This course is intended for IT consultants and telecommunications professionals who design, plan, deploy, and maintain solutions for unified communications (UC) and need to translate business requirements into technical architectures and designs for UC solutions. It is also intended for support staff in charge of maintaining UC solutions. The student should be familiar with Skype for Business Server 2015 or Lync Server 2013 technologies and the telecommunications standards and network components that support the configuration and deployment of Skype for Business architectures.

Prerequisites

Students who attend this training should already have the following:

  • experience with Skype for Business Server 2015 or Lync Server 2013 technologies and familiarity with supported migration scenarios
  • proficiency in planning and deploying Skype for Business Server 2015 and Skype for Business Online solutions for end users, endpoint devices, telephony, audio/video and web conferences, security, high availability, and disaster recovery
  • ability to monitor and troubleshoot Skype for Business Server 2015 at a basic level using Microsoft monitoring and troubleshooting tools (Snooper, centralized logging service (CLS), Key Health Indicators (KHI))
  • proficiency with Active Directory Domain Services, data networks, Azure Active Directory Domain Services, directory synchronisation, and telecommunications standards and network components that support the configuration and deployment of Skype for Business architectures
  • familiarity with the requirements and process for integrating Skype for Business Server 2015 with Microsoft Exchange Server and Office 365
  • knowledge of the following technologies: Windows, Windows Server and Hyper-V, QoS, TCP/IP, network load balancing, PowerShell, understanding of Session Initiation Protocol (SIP) (basic telephony concepts including SIP trunking, gateway, and Session Border Controller (SBC) interconnects, and common private branch exchange (PBX) deployment architectures.

Outcomes

After completing this course, students will gain the skills to:

  • describe the various voice workloads available with Skype for Business Online and Skype for Business Server 2015
  • assess a network in preparation for a Skype for Business Server 2015 or Skype for Business Online voice solution
  • deploy and configure a Skype for Business voice solution that combines Skype for Business Online and Skype for Business Enterprise Voice
  • deploy and configure Cloud PBX with PSTN Calling.
  • configure on-premises Enterprise Voice functionality
  • Deploy and configure Cloud PBX with On-Premises PSTN Connectivity.
  • integrate Skype for Business Server 2015 with non-Microsoft voice infrastructures
  • plan for and deploy Cloud Connector Edition
  • configure features that extend Skype for Business Enterprise Voice (on-premises) functionality, such as Location Information Servers and Response Groups
  • optimise voice communications on a TCP/IP network
  • use Call Quality Methodology and Skype for Business Server 2015 monitoring tools and reports
  • troubleshoot Skype for Business Online and Skype for Business Server 2015 Enterprise Voice (on-premises) voice communications.

Onsite Training?

If you need training for three or more people, ask us about training at your site. You can enjoy the convenience of reduced travel cost and time, as well as a familiar environment for your staff. Additionally, we can customise the course for your business needs.




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