Retired July 31, 2018. Learn Microsoft Outlook 2010 Step by Step, Level 1

About this Course

This one-day instructor-led course provides students with an overview of the features and functions of Microsoft Outlook 2010.


At Course Completion

After completing this course, students will be able to:
  • connect to e-mail accounts
  • troubleshoot connection problems
  • work in the Outlook program window
  • work with the ribbon and the backstage view
  • work in the mail module
  • work in the calendar module
  • work in the contacts module
  • work in the tasks module
  • create and send messages
  • attach files to messages
  • view messages and message attachments
  • configure reading pane behaviour
  • view message participant information
  • respond to messages
  • save and update contact information
  • communicate with contacts
  • display different views of contact records
  • print contact records
  • schedule and change appointments
  • schedule and change events
  • schedule meetings
  • respond to meeting requests
  • display different views of a calendar
  • create tasks
  • update tasks
  • remove tasks and items from task lists
  • manage task assignments
  • display different views of tasks.

On-Site Training

If you need training for three or more people, ask us about training at your site. You can enjoy the convenience of reduced travel cost and time, as well as a familiar environment for your staff. Additionally, we can customise the course for your business needs.

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