Integrating Cisco Unified Communications Applications

Introduction

Integrating Cisco Unified Communications Applications (CAPPS) v8.0 teaches you the integration options of Cisco Unified Presence, Cisco Unity Express, and Cisco Unity Connection. It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified Presence and Cisco Unified Personal Communicator integration options with Cisco Unified Communications Manager.

Target Audience

• metwork administrators and network engineers
• CCNP voice candidates
• systems engineers.

Pre-Requisites

Students should have the following pre-requisite skills and knowledge:

• working knowledge of converged voice and data networks
• basic knowledge of Cisco IOS gateways
• working knowledge of Cisco Unified Communications Manager and Cisco Unity Connection
• cisco CCNA certification recommended prerequisite.

Outcomes

Upon completion of this training course candidates should be able to:

• describe voice-mail integration options and requirements
• implement Cisco Unity Connection in a Cisco Unified Communications Manager deployment
• describe how to implement Cisco Unity Express in a Cisco Unified Communications Manager Express deployment
• implement voice-mail networking using VPIM
• implement Cisco Unified Presence and Cisco Unified Personal Communicator.

On-Site Training

If you need training for three or more people, ask us about training at your site. You can enjoy the convenience of reduced travel cost and time, as well as a familiar environment for your staff. Additionally, we can customise the course for your business needs.

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