Fundamentals of Voice Over IP


Conventional telephony is gradually being replaced by voice over IP (VoIP) that carries the voice traffic over data networks. VoIP allows both voice and data traffic to move on the same infrastructure, which allows VoIP to integrate with the existing telephone networks. It provides innovative services not available in conventional telephone networks, such as videoconferencing and other IP network services, all with significant cost-savings for a customer.

This course is for beginners, IT managers, or other professionals, who would like to understand the basics of voice transmission on a data network. Specifically, it is intended for persons who are preparing for entry-level careers in the telecommunications field. The basic information presented in this course will enable those persons to pursue further specialized training in specific technology areas with the eventual goal of qualifying for work as a telecommunications technical professional. This course also equips a student to take up the CCNT certification Voice over IP (VoIP) Essentials exam.

This course carries the following professional education credits: 0.9 CEUs. For more information on accreditation bodies, please visit


  • In this course, you will examine the fundamental concepts and applications of voice over IP.

Hardware and Software Required:

  • Browser Microsoft Internet Explorer 7 (or higher)
  • Browser Mozilla Firefox 2 (or higher)
  • Browser Apple Safari 2 (or higher)
  • Operating System Microsoft Windows 2000, XP, Vista, or Windows 7
  • Operating System Apple Mac OS X 10.4 (or higher)
  • Processor Pentium III 1 GHz (or better)
  • Processor Macintosh Intel-based or PowerPC G4 (or better)
  • RAM 512 MB (1 GB or more recommended)
  • Internet connection 256K (broadband recommended)
  • Adobe Flash Player 8 (current version recommended)
  • Adobe Reader 7 (or higher)
  • Other requirements may apply to supplemental offline activities. Omitting these optional activities does not affect course completion.


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Course Info

  • Code: EL-FVO
  • Duration: 9 hours 15 minute
  • Price: Call for price

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