Tel: 1300 TO TRAIN

Email: info@advancedtraining.com.au

IT Training with Advanced Training



Dynamics 365 Customer Engagement Core


General Description

This course is a combination of four courses to help you prepare for Microsoft’s Dynamics 365 certification exam MB-200: Microsoft Dynamics 365 Customer Engagement Core.

Audience Profile

A Dynamics 365 Customer Engagement Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations.


Outcomes

After completing this course, students will be able to:

  • Identify platform components.
  • Understand administrator options.
  • Effectively model data.
  • Build a basic model driven application on the Power Platform.
  • Build a basic canvas application on the Power Platform.
  • Manage user’s access to data and functionality using security.
  • Identify automation options available in the Power Platform.
  • Identify when to use what automation.
  • Create and use business rules.
  • Create and use workflows.
  • Create and use Microsoft Flows.
  • Create and use business process flows.
  • Identify key integration scenarios.
  • Configure and use integrated email.
  • Configure and use Outlook integration.
  • Configure and use additional Office integrations.
  • Import and export data.
  • Enable and update first-party applications.
  • Install third-party applications.
  • Configure managed and unmanaged solutions.
  • Update and patch solutions.
  • Distribute solutions.

 

Prerequisites

Familiarity of business applications and the desire to customize and implement them for your business.

On-Site Training

If you need training for three or more people, ask us about training at your site. You can enjoy the convenience of reduced travel cost and time, as well as a familiar environment for your staff. Additionally, we can customise the course for your business needs.




User Reviews

Not yet rated. You will need to follow this course before you can write a review.

Course Info


Next Step

Enquire Now
Tell a Friend
Email Course Outline