Outlook - Level 2 (Smarter Communications with Email)


In this course you will learn how to use some of the more advanced features of Microsoft Outlook 2003 to manage and organise your e-mail, schedule meetings with colleagues, manage your contact information, and create task requests for others to perform.


This course assumes some prior knowledge of Microsoft Outlook 2003. However, it would be beneficial to have a general understanding of personal computers and the Windows operating system as you will be required to start applications, work with and copy files, and locate file folders.


At the completion of this course, participants will be able to:

  • format email messages and use special features to control how emails work
  • organise and locate your email messages
  • take control of unsolicited and unwanted emails sent to you
  • schedule a meeting using Microsoft Outlook
  • a number of tools and features in Outlook better manage the contacts in your contact listing
  • create and work with task requests.

On-Site Training

If you need training for three or more people, ask us about training at your site. You can enjoy the convenience of reduced travel cost and time, as well as a familiar environment for your staff. Additionally, we can customise the course for your business needs.

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